11 Must-Haves for Your Brewery’s Employee Handbook

January 22nd, 2025 • by Nicole Camuti-Pullman
Nicole Camuti-Pullman

Nicole Camuti-Pullman

As a Senior HR Consultant, Nicole provides consulting services with a primary focus on achieving short term and strategic company goals, regulatory compliance issues, and high-profile employment matters to improve efficiency and consistency, while mitigating risk and exposure. She conducts HR audits, workplace investigations, and ERISA reviews. Nicole drafts and updates Employee Handbooks as necessary and develops internal HR policies and procedures to effectuate company goals and regulatory compliance. She also reviews benefit offerings for compliance and cost-effectiveness, and conducts management training and addresses employee performance matters, serving as a liaison between employee and management in sensitive matters.

A comprehensive employee handbook is a crucial tool for defining workplace expectations, fostering a positive culture, and ensuring compliance with labor laws. Below are the key elements to include in your employee handbook to support smooth operations and a satisfied team.

1. Welcome Statement and Company Values

Start with an overview of your brewery’s mission, vision, and values. This sets the tone for new hires and reinforces the importance of your culture. Highlight your commitment to quality, sustainability, or community engagement, depending on your unique identity.

2. Fair Treatment and Statutory Employment Policies

Outline fair treatment and statutory policies, including:

  • At-Will Employment Clause: Clearly state the employment relationship, adhering to applicable laws.
  • Equal Opportunity Employment: Affirm your commitment to a non-discriminatory workplace.
  • Anti-Harassment/Discrimination Policies: Define unacceptable behaviors and provide reporting procedures.
  • Accommodations Policies: Benefits for disability, pregnancy, and lactation accommodations.

3. General Employment Policies

Outline general employment policies, including:

  • Whistleblower policy
  • Confidentiality
  • Outside employment

4. Personal Conduct

Establish expectations for behavior in the workplace, including:

  • Professionalism and customer interactions
  • Dress code and hygiene standards (especially for customer-facing roles)
  • Attendance and punctuality policies
  • Prohibitions against violence and substance abuse

5. Compensation and Benefits

Provide details on:

  • Pay structure and schedule
  • Overtime policies
  • Working hours
  • Job classifications
  • Paid Time Off (PTO) including New York State requirements
  • Forms of leave under federal and state law
  • Benefits eligibility and enrollment
  • Any employee discounts on brewery products

6. Health and Safety Guidelines

Safety is paramount in a brewery. Include protocols for:

  • Handling equipment and hazardous materials
  • Emergency procedures and first aid
  • Reporting workplace injuries or unsafe conditions
  • Compliance with OSHA regulations

7. Alcohol Policies

Given the nature of the business, an alcohol policy is essential. Address:

  • Substance-free workplace
  • Rules for staff participation in brewery events.
  • Alcohol management for guests
  • Smoke-free workplace

8. Training and Development

Outline your commitment to employee growth. Describe onboarding processes, periodic training, and opportunities for professional development. Highlight any certifications (e.g., Cicerone® training) or skill-building initiatives you support.

9. Social Media and IT Guidelines

Brewery employees often interact with customers on social media. Provide guidelines on:

  • Ensuring employees do not represent brewery opinions on social media posts
  • Handling customer feedback on digital platforms.
  • Prohibiting the sharing of proprietary information.
  • Using brewery-provided IT platforms
  • Electronic monitoring requirements

10. Disciplinary Procedures

Explain the steps for addressing policy violations. This can include:

  • Employee conduct and work rules
  • Disciplinary processes may include verbal warnings, written warnings, performance improvement plans (PIPs)
  • Termination clause for violations of employee conduct and work rules

11. Acknowledgment Form

Conclude the handbook with an acknowledgment form for employees to sign. This ensures they understand and agree to abide by the policies outlined.

Conclusion

A well-crafted employee handbook is not just a legal safeguard; it’s a reflection of your brewery’s values and commitment to its team. Regularly review and update the handbook to align with changing laws, industry practices, and your brewery’s evolving goals. By investing in a comprehensive guide for your employees, you set the stage for a thriving, collaborative, and compliant workplace.